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Mission
- To apply the knowledge of human behaviors toward the use of information technology within a health care environment.
- To effectively describe the benefits and impacts of information technology before paradigm shifts fully occur.
- To incorporate organizational change management and human concerns into information technology projects.
- To distinguish between the human and technology issues when system successes or failures occur
Concept and Scope
The concepts revolve around human technologies, cultural issues, cultural change, organizational and human engineering. Several key functional statements include:
- Using change management to effectively link the people and information technology.
- Understanding and use of communication strategies, the diffusion of technology and/or ideas.
- Involving and empowering people in order to actively participate in the process.
- Determining and facilitating the behavioral changes that are necessary.
- Clarifying the role changes/definitions and developing collaborative and political strategies to effectively facilitate the use of information technologies within a health care environment.
- Using effectively a variety of strategies, ranging from those incorporating human concerns into product design to project/change management for an easier transformation process.
Long Term Development
Being able to make the business or health care case for technology depends on knowing what counts and how to count it. This will take an enterprise wide view and an understanding of the ways that technology creates an "altered organization". Change management added value derives from cutting across traditional domain boundaries. The set of managerial, analytical, technical, and economic skills that constitutes the professional's tool kit can produce a range of tailored "products" (outcomes) of interest to health care organizations and individuals seeking to use informatics technologies.
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